We have been let down by the gardener. I contacted him through a local site in Peterborough and we made arrangements for him to come around to quote for the job. He came and saw the state of the garden and quoted quite a bit of money (to me anyway) for doing the same. I accepted the quote by email - the only drawback was that he was just about to go on holiday to Canada and would start the job when he came back. He was due to start the work around the 13 April; but I received a text message saying he had been let down by the chap with the skip and would come the following week. Again I heard nothing - I assumed that he would come that was supposed to be last Friday. After chasing and chasing he eventually indicated that unfortunately he had had a bit of a bad day and apologised for not being in touch. I then received a message indicating that he was bogged down and that he had asked his brother to contact me. The job was supposed to be started again tomorrow. His brother came round and thought that what his brother had told him was not achievable within a day. He would be in touch later on. He has now texted to say that he cannot do it but is looking for someone to assist with it.
I am extremely cross as they have wasted approximately five weeks of my time and I have scrimped to save the money for the job and quite frankly cannot afford anymore. Needless to say I am making further enquiries of my own. I will name and shame later on as I am so very cross at the moment. It used to be that people did not let people down like this and were reliable. They have lost more work than they realise.
Sorry - had to let off some steam.
What would you do in such a situation?